At Lux Mentium Education, we value the time and commitment of both our students and educators. To ensure fairness and efficiency, please review our refund and cancellation policy:
Refunds and Cancellations
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Cancellations made more than 2 hours before the scheduled session will receive a full refund or credit towards a future booking.
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Cancellations made less than 2 hours before the session will incur a 25% cancellation fee.
No shows
- No-shows (missed sessions without notice) will be charged 100% of the session fee and are non-refundable.
Resources
- Downloadable resources and digital content purchases are non-refundable, as access is granted immediately upon purchase.
Need help?
Contact us at {email} for questions related to refunds and returns.